What information do we collect about you?
We collect the following information when you enquire about or purchase one or more of our services (training courses, professional services or consulting).
- telephone numbers
- email address
- subject / area of interest
How we use the information about you?
We use the personal information you give to us in order to provide you with:
- the information you have requested
- deliver the services you have requested
Online payments – When you pay for a service online, your payment is handled by a third party payment processor. We do NOT store your credit card information, which is sent directly to our payments provider. Please see the section on which 3rd party systems we use.
How long will we keep your personal information?
Your personal information will be retained for as long as is necessary for us to deliver our services and satisfy regulatory requirements.
The law allows you to withdraw your consent to any particular usage of your data at any time, without needing to specify a reason.
If you would like to remove any data we hold about you, please visit our Data Options page.
How we handle your information?
We will not sell, distribute or lease your personal information unless we are required by law to do so.
3rd Party Systems Used
Parts of your data may be processed by the following 3rd party systems that we use to run our business:
- Stripe or Authoize.net: For processing payments. Your name, email, address and credit card information is shared with Stripe or Authoize.net and never stored in our system.
- WPEngine: For hosting our website. No personally identifiable data is shared with WPEngine.
- Infusionsoft: For marketing emails. Your name, organisation, address (sometimes), telephone and email is saved in our instance of Infusionsoft.
- Kartra: For marketing emails. Your name, organisation, address (sometimes), telephone and email is saved in our instance of Kartra.
- Google G Suite: For email communication with customers and website analytics.
- Google Analytics: No personally identifiable data is shared with Google Analytics.
How will we contact you?
Oxford Digital Marketing will contact you by the communication methods that you have provided. We will not contact you again if you ask us not to.
If you no longer wish to be contacted or would like to change your contact details, please visit our Data Options page.
Your rights, access to your information and correction
You have the right to:
- access a copy of the personal information that we hold about you
- object to us processing your personal information
- restrict us from processing some of your personal information
- change any aspects of your personal information
- delete your personal information from our records
- unsubscribe from our mailing lists
No administration fee will be charged for data access requests unless the request is deemed to be excessive in nature.
Upon successful verification of your identity you are entitled to obtain the following information about your own personal information:
- the purposes of the collection, processing, use and storage of your personal data
- the categories of personal data stored about you
If you would like to access, object to, restrict, change and/or delete any of your personal information, please visit our Data Options page.
Protect yourself and your personal information
To protect yourself when sending us sensitive information, please ensure that you are using devices running supported operating systems that are regularly patched, and incorporate some form of malware protection.
Consent – If you have consented to receive follow-up communication, we would like to:
- contact you in future about the services you have purchased from us
- send you information about our offerings and services
- send you information about ODM news
You have the right at any time to stop us from contacting you for follow-up purposes.
You can unsubscribe from our mailings by clicking the unsubscribe link that will be present in every email and if you wish to be removed from our database and no longer wish to be contacted for follow-up purposes, please visit our Data Options page.
Website usage information is collected using cookies.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to provide a better user experience in our Plugins such as remembering the active tab between page loads. Finally, third parties serve cookies through our Websites to provide tracking technologies which we use to analyze trends and improve the Website as a whole. This is described in more detail below.
Cookies Served Through our Websites
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in further detail below:
|If you p[urchase a course directly from us, this will br processed through Infusionsoft.
|Limit Login Attempts
|Remembers the state of visitor acceptance to our EU Cookie Law banner.
|Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.
Other tracking technologies
Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you use this website, our servers automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
Web Beacons/Clear GIFs Information: When you use the Site, we may employ clear GIFs (also known as web beacons) which are used to track the online usage patterns of our users anonymously. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and enhance the Creative Market experience for our users.
How Can I Control Cookies?
You have the right to decide whether to accept or reject cookies.
Disabling Most Interest-Based Advertising: Most advertising networks offer you a way to opt out of Interest-Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Websites do not currently process or respond to “DNT” signals. ACF takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit All About Do Not Track.
How to contact us
- Our Data Options page. if you would like to access, object to, restrict, change and/or delete any of your personal information